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Privacy Policy

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iSpeak Education LTD

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Last updated: December 2025

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iSpeak Education LTD (“iSpeak”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when delivering iSpeak Live, iSpeak Elevate, and iSpeak Challenge.

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We take our responsibilities seriously, particularly when working with children and young people, and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

01. Who we are

Company name: iSpeak Education LTD
Company number: 16903573
Contact email: info@i-speak.co.uk

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iSpeak Education LTD is the data controller for the personal information we process.

 

02. What personal data we collect

We may collect and process the following types of personal data:

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a) Parent / Guardian data

  • Name

  • Email address

  • Telephone number

  • Payment and invoice details

  • Communication preferences

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b) Student data

  • Name

  • Age and year group

  • School name (where applicable)

  • Programme participation (Live, Elevate, Challenge)

  • Emergency contact information

  • Assessment and performance notes recorded during iSpeak Live events and iSpeak Challenge assessments

  • Developmental progress information recorded through the iSpeak Profile (iSpeak Elevate only)

 

c) School contact data

  • Staff names and roles

  • Email addresses

  • Telephone numbers

  • Booking and programme information

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We only collect data that is necessary for the safe, effective, and professional delivery of iSpeak services.

 

03. How we collect personal data​

Personal data may be collected through:

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  • Website enquiry or registration forms

  • Parent or school sign-up forms

  • Email correspondence

  • Invoices and payment records

  • Programme assessments and reflections

  • Direct communication with parents, schools, or authorised staff

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04. How we use personal data

We use personal data to:

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  • Deliver iSpeak Live events, iSpeak Elevate mentoring, and iSpeak Challenge assessments

  • Communicate with parents, schools, and students regarding sessions and programmes

  • Track developmental progress during iSpeak Elevate using the iSpeak Profile

  • Assess participation and performance during iSpeak Live events and iSpeak Challenge using structured iSpeak rubrics

  • Manage bookings, scheduling, and payments

  • Meet safeguarding and duty-of-care responsibilities

  • Comply with legal and regulatory obligations

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iSpeak does not sell or share personal data for marketing purposes.

 

05. Legal basis for processing data

We process personal data under the following lawful bases:

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  • Consent – for participation, communications, photography, video, and recordings

  • Contract – to deliver paid services

  • Legal obligation – safeguarding and financial record-keeping

  • Legitimate interests – to operate and improve iSpeak services safely and effectively

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For children, consent is always obtained from a parent or legal guardian.

 

06. Assessment records and professional notes

During iSpeak Live events and iSpeak Challenge assessments, judges or assessors record professional notes and scores using an iSpeak assessment rubric aligned to Confidence, Communication, and Connection.

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  • For iSpeak Live, rubrics are used by judges to support fair, consistent scoring and feedback during live events.

  • For iSpeak Challenge, assessor rubrics are used to determine outcomes and provide structured feedback following assessment tasks.

  • For iSpeak Elevate, progress is tracked separately using the iSpeak Profile to support goal-setting and reflection over time.

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All assessment notes and scores are handled sensitively, stored securely, and shared only with relevant parents, schools, or authorised professionals.

 

07. Photography, video, and recordings

Photography, video, or audio recordings will only be taken with explicit written parental consent obtained in advance.

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Any recordings are used solely for:

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  • Performance review

  • Feedback and reflection

  • Programme evaluation

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No images or recordings are used for marketing or promotional purposes without separate, explicit consent.

 

08. Email communication with students

Where communication with students is required for programme delivery (for example, in relation to iSpeak Live events), all correspondence is directed and agreed with the school. A named member of school staff is copied into all communications. iSpeak does not engage in private or unsupervised messaging with students.

 

09. Data storage and security

Personal data is stored securely using password-protected systems and devices. Appropriate technical and organisational measures are in place to protect personal data from unauthorised access, loss, misuse, or disclosure.

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Only authorised individuals involved in delivering iSpeak LTD services have access to relevant data.

 

10. Data sharing

Personal data may be shared only where necessary:

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  • With schools, for safeguarding or programme delivery purposes

  • With relevant safeguarding authorities if required by law

  • With professional service providers (e.g. accountants) where legally required

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Assessment notes from iSpeak Live and iSpeak Challenge may be shared with schools and parents for feedback and reporting purposes only.

 

11. How long we keep data

We retain personal data only for as long as necessary:

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  • Programme records are retained for a reasonable period to support continuity and reporting

  • Financial records are kept in line with HMRC requirements

  • Safeguarding records are retained securely in line with statutory guidance

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Data is securely deleted when no longer required.

 

12. Your rights

Under data protection law, you have the right to:

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  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of data (where appropriate)

  • Restrict or object to processing

  • Withdraw consent at any time

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To exercise these rights, please contact us using the details above.

 

13. Safeguarding and children’s data

Safeguarding is central to iSpeak’s work. Children’s data is processed with particular care and in line with our Safeguarding and Child Protection Policy. Any concerns regarding a child’s safety are handled in accordance with statutory guidance and local safeguarding procedures.

 

14. Changes to this Policy


This Privacy Policy may be updated as needed. Any changes will be published on our website and communicated where appropriate.

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15. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

 

Email: info@i-speak.co.uk
Company: iSpeak Education LTD

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