Important Legal Information
Our contact details
The type of personal information we collect:
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To maintain communication throughout the course
To notify you of any discounts or special offers
Send reminders for appointments or lessons.
We use the information that you have given us in order to maintain communication throughout the course regarding lesson content, payment of course, offers and reminders.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Ispeaktuition@gmail.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information:
Your information is securely stored in a password-protected document.
We keep the personal information that we collect for six months after services have ceased unless otherwise specified. We will then dispose of your information by deleting all records from our systems.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Ispeaktuition@gmail.com if you wish to make a request.
How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at: Ispeaktuition@gmail.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk